GH CAN Operations 8/10/2016

Greater Hartford Coordinated Access Network

Operations Meeting Agenda

Wednesday, August 10^th, 2016

1.     Welcome and Introductions

Alicia Akers, CRT

Samantha Antunes, CHR

Cordelia Brady, TOH

Crane Cesario, DMHAS

Roger Clark, ImmaCare

Stephanie Corbin, CHN

Catherine Damato, CRT

Jacqueline Farmer, Veteran’s Inc.

Nate Fox, Center Church

Valorie Gaines, CHR

Kelly Gonzalez, CRT

Amber Higgins, CHR

Mark Jenkins, Blue Hills Civic Association

Aaron Jones, VA

Je’Naya King, CHR

Malika Nelson, CHR

John Oliver, Chrysalis Center

Heather Pilarcik, SPI

Jamie Randolph, CHR

Chris Robinson, Chrysalis

Amy Robinson, VA

Rob Soderberg, CHR

Jose Vega, McKinney

Ymonne Wilson, CRT

Tamara Womack, MSP

Melinda Knebel, Center Church

Eric Angeles, Center Church

2.     Zero: 2016 Updates

a.     Recently Housed Households – Tenesha Grant

            b. 13 clients housed since last CAN meeting

3.     PATH Referral Form – Malika Nelson – checkmarks added to the PATH referral form to differentiate between if you need PATH team to assist with a homeless verification or if it’s a referral for PATH Outreach Services.

4.     Smart Sheets Shelter Waiting List – Steve Hurley

a.     Automatic Prioritization: Be on the lookout for upcoming training times!

-        Functionality to auto sort is coming! When new person enters, it automatically puts them in correct order. Email for next Wednesday at 1 to have meeting at CRT about Smart Sheets to show everyone new formatting. Another change: having men, women and families split on separate sheets. Benefit of having separate sheets is to reduce the lists.

b.     Procedural Issues – Nate Fox

-        Center Church has a lot of clients who come in/call asking for help to facilitate and mediate between folks who are often times outside or calling last night at the hotel wanting to be added to the waitlist. We’ve seen folks in the general section be pulled before folks in the priority queue. Many reasons why folks get skipped over, timed out, banned or can’t get a hold of. Really tricky for us to do the job to make sure folks are getting into shelter but it’s hard when we don’t know why they’re being skipped over. There’s been a guy #1 on the list for 2 weeks. He’s been at every shelter so he may have timed out everywhere. Maybe contacting the Rapid Response team for these challenging folks who have been banned or timed out everywhere. Other soup kitchens and DSCs have voiced concerns too. Hard to explain to clients their status when we don’t know the reason why they’re being skipped over. Roger brought up BM who has been banned from every shelter. Marcel stated EHFS will be adding “Unable to Accommodate” since they’re skipping over families because of children’s ages and family composition.

5.     Due Diligence Process in CT HMIS – Lisa Quach – Transitioning from the priority list to By-Name-List and utilizing HMIS for as much as we can. New process for due diligence data entry in HMIS. Go to CAN Assessments on the left hand side, select “Due diligence/follow-ups” – Need to enter every contact attempt individually. Try to complete due diligence on ID that has VI-SPDAT on it.

6.     Updates from Leadership Meeting – Mollie Greenwood – trying to better the communication from one meeting to the next. Provided minutes from Leadership meeting… increasing motivation because we are housing the most challenging folks now.

7.     Announcements

1. You can view the HMIS No Show Policy by clicking this link:  CT HMIS Training No Show/Cancellation Policy
2. The new cthmis.com and new training registration websites http://training.nutmegit.com/ have been launched last month.  Please take some time to review both sites as they have very useful information for all HMIS users.
3. Effective 8/1/16, no more than 2 people per agency can be registered for the same class.  If an agency needs to send 3/4 people to the same class, they need to choose a different date for the extra person(s).
4. Flexible Funding Update: Journey Home has secured additional flexible funding for removing barriers to housing and housing stability for chronically homeless households.
5. Rapid ReHousing will now only be accepting referrals through the Coordinated Exit Matching Meetings, at the in-person meetings.  The next Coordinated Exit meeting for individuals is Tuesday, August 16^th at 11:30 AM at 237 Hamilton St.  The next Coordinated Exit meeting for families is Wednesday, August 17^th at 10:00 AM at 76 Pliny St.