Wednesday, June 27, 2018

GH CAN Leadership/ Sub-COC Committee 6/6/2018


Greater Hartford Coordinated Access Network
Leadership Committee Agenda
Wednesday, June 6th, 2018

In Attendance:
Steve Bigler – CRT
Sonia Brown – CRT
Crane Cesario – Capitol Region Mental Health Center, DMHAS
Stephanie Corbin – Mercy Housing
Sarah DiMaio – Salvation Army Marshall House
Lou Gilbert – ImmaCare
Andrea Hakian – Community Health Resources
Daniel Langless – Beacon Health Options
Lauren Fair – Salvation Army Marshall House
Kyren McCrorey – The Open Hearth
Matt Morgan – Journey Home
Tina Ortiz – Community Renewal Team
Diane Paige-Blondet – My Sisters’ Place
Amy Robinson – US Dept of Veteran Affairs
Iris Ruiz – Interval House
Zoe Schwartz – CRT
Cathy Zeiner – YWCA
Rebekah Lyas – ImmaCare
Heather Flannery – South Park Inn
Niya Solomon – Journey Home
Abbie Kelly – Hands On Hartford
Steve MacHattie – Mercy Housing and Shelter Corp

CT BOS COC Items
1.      Renewal Evaluation Standards – Crane Cesario
  1. New Project Applications: CAN Discussion – Crane Cesario New Project RFP for 2018
·        CAN reps asked if letters of recommendation are considered when evaluating applications and also asked if a CAN should support more than one application.  It was noted that letters of recommendation are considered and CANs should be encouraged to discuss how to coordinate applying for new funds and assess what is needed in each of their CANs.  It’s not a requirement to have a process for endorsements. 
·        CAN reps noted that they need time to get the endorsement letters and would need more than one month to make sure.  Suggested to have 6 weeks.
·        There is a concern that the CANs are not prepared to endorse projects.  It was decided that it will be optional for CANs to provide letters for 2018 but may be a requirement for 2019. 
·        One idea was to write a letter of confirmation that an organization is a participant in the GH CAN.  That way if some applications are submitted who aren’t a part of the CAN it’s highlighted. 
o   Even without a formal recommendation, CT BOS would like to see confirmation that the CAN is aware of the applications that are going to be submitted.
§  When we had our own continuum, we’d have folks applying for an SSO grant when we had never heard from them before.  At a broad level we’d like to confirm that agencies are participating.  Do we collaborate or not?  It’s not clear whether one application would do better than several.  It’s not clear whether submitting multiple applications will make us less competitive.  If organizations are interested in going in on the application for new funding, Crane would like to recommend a collaborative application, with the understanding that it may be necessary to have a plan to downsize the application.  We need to be thinking about sustainability. 
·        Andrea doesn’t know if a collaborative application would throw more weight.  If a collaborative application doesn’t get all the funding requested, then organizations need to determine whether they can operate the program at lower funding levels than request. 
·        When there was a large bonus application in the past, there were a few agencies who could get a piece of the funding out of bonus dollars.  The problem is we don’t know if there’s new money on the table, and if so, what the funding is. 
§  Applications are due at the end of the month, June 29th.  Crane’s happy to advise anyone and everyone on a collaborative application, but isn’t available the week of the 19th. 
§  We don’t know what CT BOS is going to do, if they’ll lean towards RRH or PSH.  Does anyone want to say their agency is interested in applying?
·        This is for new bonus COC dollars.
o   CHR is interested in applying in GH and CCAN for Rapid and PSH.  In CCAN there seems to be a shortage of PSH. 
§  Crane asked whether the application would go for both regions.  They wanted to use a similar process, asking for the same resources in both areas.  Andrea asked what the CAN thinks they need.
o   Rebekah said that ImmaCare was considering applying for new units of PSH.  If the CAN would rather go after Rapid ReHousing, ImmaCare would back down.  If only one program is getting funding, they’d rather see it go where the CAN needs it.
o   Mercy might be interested in PSH or Rapid ReHousing
o   To let everyone know, SAMH gave up their Rapid ReHousing contract.  DMHAS will likely be looking for another subcontractor to take on the contract. 
§  DMHAS is looking at a current RRH provider, or potentially at DOH looking at it.  It’s $43,000 annually for rental assistance and $37 for salary and admin.  It’s a bad contract.  It doesn’t make sense for one organization to take it on. 
§  It’s a calendar year HUD grant and DMHAS runs it on the state fiscal year.  The program is supposed to serve 30 unduplicated families in the year. 
o   CRT wants to apply, they want to look at expanding PSH for new units. 
§  Mollie expressed that in the housing matching meeting the lack of recent Rapid ReHousing openings have really impacted our whole system.  Shelters are reporting that folks are staying longer in shelters, and permanent supportive housing openings are still going to chronically homeless households, so folks who are not chronically homeless, but who do need assistance to exit homelessness, are staying in shelter.  
§  We will be writing letters confirming CAN participation for this year (from this committee’s chairs), but will not endorse any specific applications.  In September we will revisit this, and will start to develop a process for next year.  We will write a letter of participation if they have been participating in 50% of the meetings in the past year.  If programs want a letter, they should submit program description and grant budget before 6/25 at noon. 
o   There have been challenges with one of Capitol Region’s project based programs, and as a result they are currently under Corrective Action.  So if anyone has an application and wants Crane to review it, Crane can look at it without conflict.  She’s on vacation June 18th.  If you do have an application and want me to read it, she’s willing to.  A lot of what Crane finds is in the budget and in the description.  It sounds like there are 3-4 applications interested. 
3.      Reallocation Strategy for 2018: Project Underspending; Service Funding caps.
a.      There is a lot of discussion around if you’re underspending in your grant consistently how CT BOS will take funds back.  They’ll look at how to reallocate funds for services.  It’s not clear how they can apply for services.  They’re looking at services spending over two years, and this is coming up for discussion because we have continued to return funds to HUD from chronic under-spending.
b.     In family grants in particular, the use of funds and tight spending it comes in cycles.  There can be a collapse in people’s income with individuals.  There are some programs who have only spent 50% of their grant.  Crane’s not sure how CT BOS is going to go after it.
c.      Project based are different, because underspending is tied to specific building problems in some cases.
d.     The other thing – people should be poised to think about if they want to apply for services that will serve the CAN and shelter plus care programs. 
                                                    i.     There’s an idea of trying to make more services available through any programs that don’t have the services. 
                                                   ii.     Salvation Army has been able to pair Jamie’s case management services along with a subsidy. 
                                                 iii.     The application would need to be part of an existing PSH program’s grant, even though subsidies may come from somewhere else.  So the housing coordination would happen out of CRMHC.  If you already have some capacity here. 
                                                 iv.     There’s another thought that’s been floating around of having staff dedicated to housing navigation as something that’s partnered with a provider.  It would be great to have someone who is just doing housing search and inspection, sending them out to the CAN.  If folks would be interested in that, as a partner with an existing programs. 
1.      Sarah would like to see a third party that isn’t a housing provider doing housing identification.  That way they aren’t tied to trying to improve your own housing program.  It would be ideal to have a third party organization (non housing provider). 
GH CAN Leadership Items
4.      Emergency Food and Shelter Program (EFSP) Meeting Updates – Matt Morgan
a.      Family shelters came together to discuss a potential new model of having overflow space for families in lobbies for families.  The goal and the hope was we would be able to apply for EFSP funding and use that to reimburse different shelters for taking families in their overflow capacity at a nightly rate.  Since then, we spoke with the United Way about this plan.  One current recipient can’t pay another recipient, which had been our plan.  DOH then asked if shelters could expand the number of beds in that overflow capacity.  The Connection is the only agency who isn’t already an EFSP recipient.  They may be able to take a family, and we could reimburse them while funds last.  But we’d also have it available for hotel/motel funds for the winter.  We submitted an application yesterday with that plan.
b.      We are going to continue seeking funding to do this reimbursement model where ideally we won’t need to pay for motel placements.  Then there’s discussion to send folks at the other end to a hotel. 
5.      Letter of Support for Enfield Diversion Application – Mollie Greenwood
a.      This committee approved Matt and Crane, as CAN Leadership Co-Chairs, to sign off on this letter of support.
6.      Family Matching: Prioritization of Length Of Stay Homeless – Crane Cesario
a.      As we talk about prioritizing families, one suggestion is to look at total length of time homeless as a factor to consider prioritization.  Should a family who has been in shelter for one month match sooner than a family who has ben in shelter for 9 months?  We want to set in place a process for folks who have been homeless longer. 
b.      Andrea asked whether family size factors into this process.  You can’t prioritize folks for someone when you don’t have something that fits. 
                                                    i.     Whenever possible, family size is something we should be thinking about. 
c.      Heather thinks that the service needs need to be really important.  Heather thinks looking at folks who are sheltered for 6 months or more, versus 6 months or less.  We run into issues when folks have been in shelter for a long time.  When RRH slowed down, we were stuck.  She’s concerned around folks aging into that longer group. 
                                                    i.     Crane suggested that this process is more focused on how do we logically manage groups who are similar.  A lot of folks were also concerned around the length of time it takes to get a lifetime homeless history document.  Were we setting up perverse incentives?  It’s more how do we manage with a current situation. 
                                                   ii.     Lisa Quach will be collecting data and presenting this alternative sorting process to the family group, and will bring the results from that group back to the Leadership Committee at the 6/20 meeting.
7.      Staffing and Capacity for RRH Programs – RRH Programs
a.      Salvation Army Marshall House has staff for current referrals, but will not be taking on additional referrals. 
b.      Mercy will hopefully have an offer by the end of the week and will hopefully be running shortly after that.  They have capacity for 14 at a time.  11 current enrollments.
c.      CHR has staff, but has no funds for financial assistance.  CHR finished up open Hartford referrals utilizing funds for another CAN that hadn’t been spent yet.  Until they know about ESG funds, they’re on hold. 
d.      CRT will not be taking on additional referrals while their case manager is on maternity leave. 
8.      Shelter Curfew Consistency – Fred Faulkner
a.      As part of the Emergency Shelter Learning Collaborative, shelters have been challenged to think about eliminating curfews.  Fred wanted to talk with the whole community about how folks feel about this idea.
b.      SAMH has no curfew at all, but do only serve dinner for folks who are around at dinnertime. 
c.      CRT was looking at beginning a 10:00 curfew,  So they could take folks off WL late at night, and everything settles before we turnover staff late at night.  Now you don’t have to come back for dinner, but if you miss dinner you miss dinner. 
d.      Lou’s having a lot of issues with folks coming back and forth throughout the night.  ImmaCare doesn’t really care about when they’re in and out if they’re working towards housing.  We’re putting our concern around.  If folks don’t show for 2 days, they self-discharge.  One of Lou’s current concerns is tracking who is currently in and out of the shelter.
e.      YWCA put in place 11 PM as a curfew, but with no enforcement it didn’t work at all.  We’ll need some support around that whole process.  If they’re only there for 6 hours over 48 hours, does that mean they have a place to be?  The YWCA team is trying to work through that now. 
f.       Every shelter is trying it, and trying to work the details- we will continue to discuss at future meetings.
9.      GH CAN Shelter and Housing Data – Mollie Greenwood
a.      FYI BNL Report
b.      Weekly BNL Status Report
10.   Topics to Consider Moving Forward
a.      Shelter curfews
b.      New Train from Hartford
c.      Dan Langless will do a quick presentation about healthcare. 
11.   Announcements



GH CAN Housing Data
Data Element
Number
Notes
Chronically homeless households housed in 2015
102
This includes clients housed through GH CAN programs as well as through other subsidies or independent housing
Chronically homeless households housed in 2016
211
This includes clients housed through GH CAN programs as well as through other subsidies or independent housing
Chronically homeless households housed in 2017
179
This includes clients housed through GH CAN programs as well as through other subsidies or independent housing
Chronically homeless households housed in 2018
51
This includes clients housed through GH CAN programs as well as through other subsidies or independent housing
Total Chronically homeless households housed in GH CAN
543

Verified Chronic Matched
37

Verified Chronic Not Yet Matched
5
We currently have 5 chronic verified clients who have not yet been matched to housing.
Potentially Chronic Refusers
2

Verified Chronic Refusers
2

Potentially Chronic Matched
4
These households did not disclose a disabling condition, and are matched to various programs.
Not Chronic Matched
11

Potentially Chronic Not Yet Matched
38
Right now we believe 38 households have the chronic length of homeless history, but none of these individuals have their homeless and disability verifications completed.
Individuals - Active – Not Matched
531
This is Enrolled in CAN, Enrolled in TH, and In an Institution
Families – Active – Not Matched
19
This is Enrolled in CAN

SmartSheet Shelter Priority List Data
Individual Men
Individual Women
Families
174 Unsheltered or in Cold Weather Placement
74 Unsheltered or in Cold Weather Placement
22 Unsheltered or in Cold Weather Placement
247 Total
130 Total
53 Total



Thursday, June 14, 2018

GH CAN Operations Committee Meeting 5/16/18


Greater Hartford Coordinated Access Network
Operations Committee Meeting Notes
Wednesday, May 16th, 2018
In attendance
Janet Bermudez, Hands on Hartford
Crane Cesario, DMHAS
Roger Clark, ImmaCare
Anita Cordero, ImmaCare
Rochelle Currie, The Connection
Mary Davenport, The Network
Sarah DiMaio, Salvation Army
Fred Faulker, The Open Hearth
Heather Flannery, South Park Inn
Maria Jackie Florez, Mercy Housing and Shelter
Ruby Givens-Hewitt, MSP
Jamie Ingaran, The Network
Andre McGuire, CRT McKinney
Maureen Perez, CRT McKinney
Natalie Ramos, ImmaCare
Iris Ruiz, Interval House
Zoe Schwartz, CRT
Luz Serrano, ImmaCare
Monique Shand, YWCA
Jose Vega, CRT McKinney
Wendy Walker, CRT McKinney
Ki Young Burby, CCAOH
Jennifer Greer, CHR
Melissa Torres, Intercommunity
Patricia Lopez-Cruz, CHN
Kaitlen McGriff, CRT East Hartford

1.      Case Conferences – Fred Faulkner
a.      McKinney
b.      YWCA
c.      Interval House
d.      The Network/CHR

2.      Coordinated Entry
a.      Coordination with Domestic Violence Providers – Iris Ruiz, Mary Davenport, Jen Greer
                                                    i.     211 Language on p. 3
                                                   ii.     Current process map on p. 4
1.      Iris – The situation with 211 has been addressed but hasn’t been fixed. If a caller mentions domestic violence, even if it’s been 10 years, they still get sent to domestic violence hotline. The hotline assesses for current domestic violence. If there is current domestic violence, they divert them somewhere else with a safety plan or get them into shelter. The clients are put on the BNL so they access the housing resources through the CAN since Interval House does not have their own housing programs. Iris stated they will divert clients if they have the resources. If the clients have a job and need an apartment, they can assist with security deposit and first month’s rent. They have also assisted with rental arrears after folks have been housed. Sometimes the diversion center calls interval house and they’ll come pick them up if they’re currently fleeing.
2.      The problem they’re currently having is they are an emergency safe house. They are looking to get them to the next step as soon as possible, which is sometimes not necessarily housing. If they are not able to meet goal within 60 days, Interval House will work with them to accomplish goals. There are clients who are homeless and then get into the DV system. 211 sets up appointment and then they can’t be diverted because they’re already in shelter.
3.      Once on the smart sheet, even if they are called for a bed, they will report that they don’t need the bed anymore and Interval House is not aware of it. Iris is asking if shelters can call Interval House when they’re calling clients for beds. Problem is smart sheets is not CCADV identified.
4.      Iris asked why DV clients aren’t being de-identified for Smart sheet? They are added to the smart sheet at the CAN appointment after already calling 211. Since they have been scheduled a CAN appointment, the theory is that they already been “cleared” for domestic violence and are able to have their names entered into smart sheet. Diversion Ctr. is not covered by VAWA for the DV clients.
5.      If someone is leaving Interval House, they need to call 211. It doesn’t make sense to go to the CAN appointment if they can’t be diverted because they’re already in shelter and there isn’t any space in the homeless shelters.
6.       Interval House had to move from a motel to a hotel due to flooding at safe house. It has been about 4 weeks since they’ve been displaced.
7.      Sarah suggested having client transfers through the meetings or CAN Operations meeting with approval.
8.      Iris stated folks are suggested to talk to one another but it seems like more of a side door.
                                                  iii.     Mary –
1.      The Network doesn’t get nearly the volume of Interval House. Mary asked what do you do when they have to leave but can’t refer to another DV shelter because there isn’t any active DV? How do you get them into the homeless system?
2.      Shelter perspective concern is that they’re supposed to take folks off the shelter waitlist based on whatever the local CAN approved. We need consensus from everyone. Shelters need to have CAN letter or CAN case note in HMIS in beginning of the file on how they came through without being on Smartsheets.
3.      Andre thinks bringing them in through CAN Operations would be unfair to the rest of the people on the shelter waitlist.
4.      Doesn’t think we should bring 211 in because there’s no resources.
                                                  iv.     Jen –
1.      CHR gets calls from clients who are already housed and working with other programs like intimate partner violence and looking for financial assistance. For example, someone may be getting out of jail and they’re looking to move this person. They are looking to use diversion at much as possible. If they can get to families’ house, then have them go through diversion for security deposit assistance. For clients with no income, they won’t be able to be diverted because they cannot prove means to sustain the rent going forward.
                                                   v.     The CAN agreed if Interval House has clients that need to be discharged, email Fred to be discussed at CAN Operations.
                                                  vi.     CAN operations only meets biweekly so asked them to bring up folks with reasonable amount of time, not at day 58 or 59. Asking them to give extensions for those folks who are brought to the CAN if there aren’t beds available.
                                                vii.     CAN Ops voted YES to have DV providers to use this process if need to discharge clients to the homeless system.
                                               viii.     Suggested to add Category 4 to HOME funds/rapid exit.

3.      Coordinated Exit:
a.      Recently Housed – Lisa Quach
b.      Housing Data – see p.2

4.      Leadership Updates – Crane Cesario
a.      Renewal Evaluation Standards for COC – whenever a grant that has to be renewed, COC as a whole look at standards for programs to get higher scores. Standards are extra high because CT operates at so high a level. Some don’t make sense such as increasing income but losing non-cash benefits due to increase in income, so we are working to make sure our programs are being scored fairly.
b.      Programs usually not in Hartford that aren’t performing are talking about bringing money elsewhere. Some of the funds may go to planning grant and also legacy (old S+C) that doesn’t have services.
c.      Programs are evaluated for outcomes. Discussion of rapid rehousing clients returning to homelessness later (after assistance ended). Staff did an informal thing to see who was evicted and what landlords are complaining.
d.      Communication breakdown – Rapid rehousing client reported she was not housed but she was housed with the program. As a result, two programs paid rent for her for 2 different units for the same month. Group will meet to debrief to see how we can improve communication.

5.      July 4th Meeting Time – Mollie Greenwood – no meeting. Only meeting 3rd week of July.
Full SPDAT training 6/6/18 – Registration is $35 for non-members and $20 for members. Encouraging new folks and refreshers.


United Way CNH and Supportive Housing Works is working with Journey Home to update Smart sheets to be HIPPA compliant. Might have to make changes to user agreements.