Friday, April 26, 2019

GH CAN Leadership/ GH Sub-COC Committee 4/17/2019



Greater Hartford Coordinated Access Network
Leadership Committee Agenda
Wednesday, April 17th, 2019


1.      In Attendance:
Steve Bigler - CRT
Kara Capobianco - CT DOY
Crane Cesario - DMHAS
Stephanie Corbin - Mercy Housing and Shelter
Sarah DiMaio - Salvation Army
Rosemary Flowers - My Sisters' Place
Mollie Greenwood - Journey Home
John Lawlor - The Connection
Rebekah Lyas - ImmaCare
Steve MacHattie - Mercy Housing and Shelter
Matt Morgan - Journey Home
Lisa Quach - Journey Home
Lionel Rigler - City of Hartford
Amy Robinson - US Dept of Veteran Affairs
Barbara Shaw - Hands On Hartford
Kathy Shaw - My Sisters' Place
Elijah McFolley - The Open Hearth
Amber Freeman - Chrysalis Center
Malika Nelson - CHR
Tracey Applesget - US Dept of Veteran Affairs

2.      Coordinated Exit:
a.      Revisiting Strategies from Last Meeting (see p. 3) – Matt Morgan
1.      Changing the Narrative to be more strengths-based
a.      Changing the narrative among providers
b.      Supporting our staff, reducing some of the burnout with staff
                                                    i.     Best practice sharing around housing search
·        PROPOSED SOLUTIONS:
·        Educate other systems of care to work on the conversations. ACTION STEPS STILL NEEDED.  DOH used to do this.   
·        Encourage internal conversations in shelter be focused on clients knowing that the onus is on them to be making moves
·        Ask shelters to have accountability on how they’re becoming strengths based.  Need to make sure that the housing first message is trickling down to frontline staff.  What are the organizations doing to change the narrative?
a.      DOH is working with family shelters. 
b.      For the individual shelters, what should this look like?
                                                    i.     Mollie – generate from Kara, the list of questions for family shelters.  Dist to individual shelters.
c.      There should be expectations of what shelter staffs are doing with people. 
                                                    i.     What is supposed to happen in shelter?  What are the staff’s expectations? 
·        POSTERS would be great. 

2.      Shared Housing
a.      Shared Housing Event
b.      Roommate Matching
c.      Learning from New Haven’s Ready to Roommate
d.      Incentives for attending shared housing events, like payment toward a utility bill
e.      Expanding stock of landlords willing to try shared housing
PROPOSED SOLUTIONS:
·        We need to establish a contingency plan around shared housing and identify a primary point person.  It’s difficult doing rapid exit with no services in shared housing.  Who would provide these services?  What do events look like, and who is doing landlord negotiations to do separate leases?
o   Salvation Army has contacted House of Bread, who would be interested in hosting this type of event. 
o   The Connection is hosting shared housing events but they aren’t promoted as that type of event.  They’re looking for more organic connections, because the conversation about shared housing starts happening at day 1. 
o   The mayor’s office has been working on establishing a housing commission.  The city may be able to bring folks together to talk about this.  The city hopes to get this commission coming in May. 
o   Mercy’s new COC position may be able to assist with some of this shared housing work. 
§  Lisa suggested inviting the New Haven folks back.  Lisa and Mollie and David and Stephanie will all work on next steps for Shared Housing. 

3.      Identifying a Peer-Advisory group
a.      There is a need for peer-to-peer support at shared housing, speaker to come and reassure current clients about the potential for success in housing.  It’s also important for folks who are not in their “forever home” to speak about their current housing as a stepping stone out of homelessness.
b.      David mentioned that he’s currently working to try and bring information about homeless services in and onto the campus.  David suggested bringing these groups also into the campus settings.  Campuses may be willing to offer additional support. 
c.      Barbara would be happy to have faces of homelessness speakers bureau- they’re meeting with PSC, perch, and Melville.  They’re trying to build in lived experience voice into Reaching Home.  
d.      After we identify some times and spaces – use the existing groups.
e.      Also many organizations have employees who formerly experienced homelessness.  This could be a good place to start. 
f.       In order to recruit and sustain a group of peers, it will be essential to figure out a process for providing incentives.

4.      Identifying Additional Funding
a.      Having flexible funding available to facilitate rapid exits, ideally low-barrier funding

5.      More fully utilizing other systems of care
a.      Mental Health/Substance Use partners
b.      Residential treatments – training needed
c.      Nursing Homes- training needed
d.      Conservatorship/ rep payee – training needed
·        PROPOSED SOLUTIONS
a.      Kept circling back to a need to identify these agencies who are experts in MH/SA, residential treatment, nursing homes.
b.      Our staff needs to be trained.  Frontline staff needs training on who they can call and where they can go. 
c.      We see a lot of clients come through because homelessness is a concern, but shelter may not be the best place.
d.      Tracy will share the DMHAS link with information about available treatment beds.  Amy offered to reach out to some of those providers. 
e.      We may need a few CAN staff to attend an upcoming CCT meeting – the folks at that meeting may be able to help make connections. 
f.       Journey Home can send out a CAN-wide email – who can help us identify these organizations?  Once we know that, the group wants to dig into how to identify this.
g.      Amy talked about a shared online platform for helping connect people – this could be applicable.  Amy can give information on how to get veterans connected to Objective Zero.

6.      Increasing Focus on Rapidly Exiting households with Income
a.      Ensuring that income data is part of the By-Name List
b.      Utilize interns to work with clients on employment
·        Solutions
a.      There was agreement that the region needed to focus on having accurate and timely income data to drive exits from shelter. 
b.      There is an entry assessment and an exit assessment.  We would like to explore a policy for everyone updating income within a system around a 90 day period. 
c.      We need to approach nutmeg to see whether there’s a way to update assessment income at a “during” point.  SO you’d need to update your intake.  We would need that also to export to the By-Name List. 
                                                    i.     Lisa will talk to Nutmeg about being able to get this information into the By-Name List. 
1.      Crane suggested programs who already do tracking of income changes, could they look at the impact of any changes in income amounts. 


b.      Progressive Engagement – Kara Capobianco
                                                    i.     Fairfield County is trying something with Progressive Engagement.  They’re getting a new RRH project in July, and they’re using money more as Rapid Exit. 
1.      They’re prioritizing folks with SSI for PSH. 

3.      Coordinated Entry
a.      ESG Prevention Program Discussion – Lionel Rigler
                                                    i.     Next steps will be an RFP that will come out through City council.  It’ll happen after the city authorizes CDBG funding in May.  Lionel will begin drafting the RFP.

4.      Sub-COC Updates – Crane Cesario
a.      Zoe is now with CT Association of Nonprofits.  The position will not be filled.  We estimate that there will be $5,000 available via RFP for Point In Time planning activities and our community will need an organization to take this on for the year ahead. 
b.      Point in Time Count – Crane Cesario
c.      Dedicated Plus – Crane Cesario
d.      Rating and Ranking – Crane Cesario
                                                    i.     We as a community may just want to give a green light to applications.  We don’t want to limit the pool of applications going through.  We may need to come up with minimum standards and critieria to give programs a green light. 

5.      GH CAN Shelter and Housing Data
a.      GH CAN Housed Data (see p.2)
b.      GH CAN Waitlist Data (see p.2)

6.      Future Agenda Items?
a.      YHDP Youth Intakes
b.      David wanted to bring up Boards and Commissions.  David would like to see some representation from this group on that commission.  If we have more advocates for homelessness programs, we could incorporate those discussions into programming of what the city will be implementing.  David will share. 
c.      Section 8

7.      Announcements

a.      There will be a Leader Design Session on April 26, 2019 from 1pm-3:30pm at the YWCA Hartford Region located at 135 Broad Street in Hartford (Use the Broad Street YWCA entrance) to prepare for our upcoming 100-Day Challenge on youth homelessness. 
b.      CAN Data Dashboards are available at www.CTCANData.org .  Please check out your organization’s data and work on cleaning up any incorrect data so that we can start using these dashboards to inform our system work.
c.      CCEH’s Annual Training Institute will be held on May 16th, 2019, register on cceh.org
d.      CCEH has funding available for victims of Hurricane Maria- if you are working with anyone who was a hurricane evacuee please contact Mollie Greenwood or Lisa Quach immediately.
e.      CCEH has funding available for childcare for families in shelter!
f.       Family Shelter Check-In will be taking place immediately after today’s meeting from 3:30-4:00PM


GH CAN Housing Data
Chronically homeless individuals housed in 2015
102
This includes clients housed through GH CAN programs as well as through other subsidies or independent housing
Chronically homeless individuals housed in 2016
211
This includes clients housed through GH CAN programs as well as through other subsidies or independent housing
Chronically homeless individuals housed in 2017
179
This includes clients housed through GH CAN programs as well as through other subsidies or independent housing
Chronically homeless/potentially chronic individuals housed in 2018
151
This includes clients housed through GH CAN programs and bridges to PSH as well as through other subsidies or independent housing
Chronically homeless/potentially chronic individuals housed in 2019
49
This includes clients housed through GH CAN programs and bridges to PSH as well as through other subsidies or independent housing
Total Chronically homeless individuals housed in GH CAN
692

Verified Chronic Matched

21

Verified Chronic Not Yet Matched
23
We currently have 23 chronic verified clients who have not yet been matched to housing. 
Potentially Chronic Refusers
1

Verified Chronic Refusers
2

Not Chronic (Verified) Refuser
1

Potentially Chronic Matched
1
These households did not disclose a disabling condition, and are matched to various programs.
Not Chronic Matched
30

Potentially Chronic Not Yet Matched
34
Right now we believe 34 households have the chronic length of homeless history, but none of these individuals have their homeless and disability verifications completed.
Individuals - Active – Not Matched
314
This is Enrolled in CAN, Enrolled in TH, and In an Institution
Families – Active – Not Matched
36
This is Enrolled in CAN and Enrolled in TH
Families - Verified Chronic – Not Matched
1

Families – Potentially Chronic – Matched
0

Families – Potentially Chronic – Not Matched
0

Families – Not Chronic (Verified) – Matched
14
This includes RRH bridges
Families – Verified Chronic – Matched
1


SmartSheet Shelter Priority List Data
Individual Men
Individual Women
Family Stabilization List
73 unsheltered
91 unsheltered
6 families on Stabilization List
92 total
110 total