GH CAN Operations 11/16/16

Greater Hartford Coordinated Access Network

Operations Committee

Wednesday, November 16, 2016

Happy Two Year CAN-niversary!

1.      Welcome and Introductions

2.      Zero: 2016 Updates – Lisa Quach

a.      Recently Housed – Tenesha Grant

3.      Updates from Leadership Meeting– Matt Morgan

-Matt says that the Landlord Mitigation Funding has been approved by CAN Leadership.

- Heather asks whether if the clients know that this $1,000 is available for them or do only the landlords know about this information.

-Heather says she is concerned if clients know that this money is available if they damage an apartment.

-Matt says that only the landlords will have this information.

-Heather asks if this $1,000 is max amount for each client and can it be used once or can the max be used multiple times for that same client.

-Heather says she is concerned if clients had multiple opportunities to use this funding, which the funding would be used up quickly and not be able to be used for other clients.

-Matt says that this $1,000 max would only be able to be used once for a client.

4.      Cold Weather Protocols – Nate Fox and Christie Corrigan

a.      Triage Center

-Steve says that if a No Freeze Center is not available for this year Center Church is still going to try to have a Triage Center at Center Church.

                     b. No-Freeze Center

-Steve says that there has been no definite location for a No Freeze Center, but there is still working progress of finalizing a location and will be updated at the next meeting.

c.      Pop-up warming centers

-        Steve says there are three possible locations for pop up warming centers, but these locations have not been finalized and will get an updated at the next meeting.

d.      Shelter Priority List Concerns – Length of time calling, beds left available

                                                                        i.     Taking people in on immediate need basis?

-        Was not discussed at meeting due to Nate not being at meeting.

e.      Successes of the GH CAN – see p. 3

f.       Announcements

Zero: 2016 Housing Data

GH CAN Milestones

March 5, 2014 – First local GH CAN Planning meeting.

May 14, 2014- Beginning of weekly GH CAN planning meetings

October 29, 2014 – First presentation of GH CAN Policies and Procedures

September 25, 2015 – Shelters agree to pilot use of a Google Doc to track where there are available shelter beds.

November 17, 2014 – First day of 211 implementation in Greater Hartford CAN.  CAN Committee continues to meet on a weekly basis!  ImmaCare and Salvation Army Marshall House operate as triage centers for households with an immediate need for shelter.

January 7, 2015 – GH CAN staff plan an outreach trip to Bradley Airport, where many folks had been staying that winter.  At this point GH CAN assessment appointments were booking out multiple months.

February 18, 2015 – CHR begins piloting the first afternoon of “overbooking” assessments (seeing more than 3 appointments in their 3 hour time-frame).  All other sites are booking 1 CAN appointment per hour.  No show rates are high.  BOS releases statewide Disability Verification forms and Homeless Verification forms.

March 11^th, 2015 – First CAN meeting of the 100 Day Campaign to Reduce Chronic Homelessness.  A team of 13 staff have been identified to focus on improving our system for housing chronically homeless households, with a goal of housing 100 chronically homeless households over the course of 100 days.

March 18, 2015 – Journey Home brings first ever Priority List of households identified as chronically homeless to CAN matching meeting for case conferencing.

May 8, 2015 – GH CAN 100 Day Team hosts first Homeless Document Fair at Chrysalis Center, serving over 125 households in helping to gather essential documents for housing.

June 10, 2015 – 100 Day Team identifies a need for Navigators to assist with document readiness, begin drafting a job description.

Friday, June 19, 2015 – End of the 100 Day Campaign- Greater Hartford has housed 52 chronically homeless families in a little over 3 months- the fastest rate of housing chronically homeless households ever seen in our area!

August 13, 2015 – CCEH partners with OrgCode to bring Connecticut our first training on the Full SPDAT

September 25, 2015- GH CAN Registry Week: All providers attempt to complete a VI-SPDAT with all households currently homeless in GH CAN!

October 1, 2016 – Department of Housing requires all CANs to have a By-Name-List in HMIS that is used for housing matching discussions

October 28, 2015- The Zero: 2016 Campaign to End Chronic Homelessness in Connecticut kicks off.  The Greater Hartford CAN team sets 4 goals, focused on landlord recruitment, data sharing, document readiness, and increased local collaboration.

November 17, 2016 – Our one year CAN-niversary!  The Department of Housing awards CAN funding to support CAN administrative staffing and navigators in the GH CAN.

November 23, 2015 – GH CAN Outreach Committee begins meeting formally, under the leadership of Janet Bermudez.

February ???????/ - State switched to use of VI-SPDAT 2.0 as standard assessment tool

February ??????????????- GH CAN Navigators are hired through BHCA and CRT

February 10^th, 2016 – GH CAN Meetings separate into GH CAN Leadership Committee and Operations Committee.  Other subcommittees are identified and begin meeting regularly including Outreach Subcommittee and Coordinated Exit Subcommittee

February 23^rd, 2015 – Zero: 2016 Team hosts landlord breakfast with 20+ landlords in attendance to learn about different GH CAN Housing programs

April 22^nd, 2016 – Switched to block scheduling (as opposed to scheduled appointments) for all family GH CAN assessment appointments

May 19, 2016 – GH CAN begins using a prioritized shelter waitlist through SmartSheets software

June 17, 2016 – Zero: 2016 Team hosts second GH CAN Homeless Document Fair at My Sisters’ Place.  This year, 8 chronically homeless households are able to get fully document ready at the event!