Greater Hartford
Coordinated Access Network
Operations Agenda
Wednesday,
November 1st, 2017
Attended: Crane
Cesario (DMHAS), Roger Clark (ImmaCare), Stephanie Corbin (Mercy), Anita
Cordero (ImmaCare), Justine Couvares (Chrysalis Center), Rochelle Currie (The
Connection), Sarah DiMaio (Salvation Army Marshall House), Mollie Greenwood
(Journey Home), Steve Hurley (Journey Home), Kyren McCrorey (The Open Hearth),
Klaudia Lobeska (CRT East Hartford Shelter), Gerilyn Maciel (Salvation Army
Marshall House), Maureen Perez (CRT/McKinney), Heather Flannery (South Park
Inn), Lisa Quach (Journey Home), Natalie Ramos (ImmaCare), Amy Robinson (VA),
Iris Ruiz (Interval House), Kelanda Santos (My Sisters’ Place), Luz Serrano
(ImmaCare), Rob Soderberg (CHR), Wendy Walker (CRT/McKinney), Maria Florez
(Mercy), and Lauren Fair (Salvation Army)
1. Welcome
and Introductions
2. Case
Conferences – Fred Faulkner
1. Fred says shelter case managers are not required to bring clients up
for case conferencing to the CAN Operations meeting if there is already an
agreement from the shelters to transfer a client.
3. Coordinated
Entry
a. Overflow
No-Freeze Shelter for Individual Women and Families – Sarah DiMaio
1. Sarah says Salvation Army Marshall House received the RFP for the No
Freeze. The No Freeze will be at the Willie Ware Rec Center. Hands on Hartford
and Center Church have offered to be triage locations as well and are
requesting for volunteers from agencies to provide transportation from the No
Freeze shelter and triage locations to shelters.
2. Sarah says Salvation Army Marshall House opened its overflow shelter
today for single women and families.
3. Sarah states when clients come into the shelter they will understand
the rule if the clients refuse a full time shelter bed they will not be allowed
at the overflow shelter.
4.Roger asks when the No Freeze will open.
i.
Sarah says once the No Freeze opens when the temperature is consistent a 32
degrees. At earliest they will be opening the No Freeze by Dec 1st
and once the No Freeze is open it will still stay open until March 31st.
b. Doubled Up Safe Stephanie
1. Stephanie says front line staff at the
Diversion Center are struggling with families who are in a doubled up safe
living situation.
2. Stephanie suggests to have only doubled up safe option for families.
3.. Sarah says she thinks it’s
best to not have kids exposed to shelters.
4. Sarah suggests if kids are safe
and an outreach worker can identify the client’s homelessness they should be
marked as unsheltered.
5. Amy suggests clients should be
added to the shelter priority list if people who are unsheltered have no plans
after the CAN appointment.
6. Stephanie asks what to do with
clients who were doubled up safe for their kids, but come back to the Diversion
Center and report the child can’t stay with family member no longer and have no
plan.
7. Lisa suggests to have someone
divert people off of the shelter waitlist.
8. Stephanie says that language
with 211 may need to change of people who are within 48 hours of homelessness.
9. Mollie suggests to ask
Fairfield CAN of how the process is doing Diversion over the phone.
10. Sarah says that all the
emergency family clients she has received from Diversion Center all of them
stated with shelter staff they were not in an emergency situation.
12.
CAN Operations agrees to still not have a doubled up safe option as a
prioritization on the shelter wait list.
4. Salvation
Army Anti-Human Trafficking Program – Lauren Fair
1. Lauren says this program is an
intensive program and will work with a client for a year and their agency is
willing to provide training for other shelter staff if interested.
2. Krystal says the program is for
boys and girls who are survivors of human trafficking such as sex trafficking
or labor trafficking.
3. Krystal states one indicator of
determining if a client is a victim of human trafficking is if the client has a
symbol on their necks or faces. This may be a sign they may be a victim of sex
trafficking and can do a screening to determine if client is eligible for
program.
i. Iris asks what if someone hasn’t been trafficked over
a year
6. Krystal says they will still work with the
client.
7. Heather asks what kind of questions do you
ask to determine qualifications?
i. Krystal says
she asks the client open ended questions to determine if someone like a
boyfriend/girlfriend is making them do this work.
9. Lauren says they will provide
financial assistance to help clients come up with financial plans.
10. Lisa asks if client is housed can they still
work with the client
i. Krystal says
yes they will continue to work with them.
5.
Coordinated Exit:
a.
Recently Housed –
Lisa Quach
b.
Housing Data – see
p.2
1.Lisa says the GH CAN is at
the lowest rate of chronic clients matched to housing which is 23.
6. Leadership
Updates – Mollie Greenwood
a. Puerto
Rico Crisis: FEMA Updates
1. Mollie says the Welcome Center at CREC opened up today. There is also
a point person from FEMA that will be provided and will be distributed through
email and have the qualifications to apply.
2. Mollie says Leadership looking at performance measures especially for
housing providers about the time period is six months, which GH CAN has a lot
of chronic clients who are in housing.
7. Thanksgiving
Adoptions – Sara Salomons
1.Sara says that if anyone is
interested in providing a Thanksgiving meal for a client who has been housed to
contact her.
2. Sara says it does not have to
come from a case manager the client is working with. It can be anyone in the
community that would be interested in providing the meal for the client, so
clients can have the opportunity to even invite family or friends over their
place for Thanksgiving.
8. Announcements
a. If
you are working with someone who reports being a veteran, please call CRT’s
Supportive Services for Veteran Families (for both families and individuals)
b. Hands
On Hartford and a number of community partners are working on planning the Day
of Sharing and Caring, and needs lots of help planning and pulling off the
event. If you’re interested in assisting, please contact swalker@handsonhartford.org.
The event will take place on 11/2/17.
c. Security
Deposit Guarantee Program is only available for chronically homeless clients at
this time.
d. The
next Cold Weather Planning meeting will take place on Mondays at 3:00 PM at
Journey Home.
e. The
“merge record” functionality in CT HMIS is available again. Please submit any
duplicate IDs to help@nutmeghelp.com
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