Friday, March 15, 2019

GH CAN Leadership/ GH Sub-COC 2/20/2019


Greater Hartford Coordinated Access Network
Leadership Committee Agenda
Wednesday, February 20th, 2019

In Attendance:
Steve Bigler – CRT
Sonia Brown – CRT
Letticia Brown-Gambino – Chrysalis Center
Crane Cesario – DMHAS
Stephanie Corbin – Mercy Housing and Shelter
Sarah DiMaio – Salvation Army
Lauren Fair – Salvation Army
Fred Faulkner – The Open Hearth
Heather Flannery – Interval House
Rosemary Flowers – My Sisters’ Place
Mollie Greenwood – Journey Home
Andrea Hakian – CHR
Rebekah Lyas – ImmaCare
Steve MacHattie – Mercy Housing
Matt Morgan – Journey Home
Lisa Quach – Journey Home
Lionel Rigler – City of Hartford
Zoe Schwartz – CRT
Barbara Shaw – Hands ON Hartford
Kathy Shaw – My Sisters’ Place
Audrey Kennedy – South Park Inn
Ymonne Wilson - CRT


1.      Sub-COC Updates – Crane Cesario, Zoe Schwartz
a.      Merge of BOS COC HMIS grant and Hartford HMIS Grant
                                               i.     The last CT HMIS Steering Committee meeting we spent a lot of time talking about performance measures.  There’s a need for your agency to go through your APRs.  Please make sure you get in your annual assessments, particularly in PSH.  The annual assessment date is at enrollment date.  Crane’s been looking at how to manage annual assessments particularly in cases where folks have different lease dates than their initial lease date with a program (in terms of time of year).
                                              ii.     CCADV’s new Rapid ReHousing program was funded. 
                                             iii.     We need to think about how to prioritize our future applications through CT BOS, and some options are more PSH, more RRH, services for PSH programs that don’t have services funded.  We are likely to be asked for additional feedback on our needs.

2.      Coordinated Entry:
a.      Cold Weather Protocol Updates – Sarah DiMaio
                                                i.     There were 62 people at the Warming Center last night, which was the first time the Warming Center has been over capacity outside of a Governor Activation period.  The Warming Center is still experiencing a lot of turnover in folks moving back and forth between shelters and the Warming Center and are still some refusals.  We think there are about 260 unique individuals have accessed the warming center.  Of those, three individuals have been banned. 
b.      Diversion Center Updates – Stephanie Corbin
                                                i.     We are trying to resolve the issue of how far we are booked out.  So far, we are booked out until March 11th, so we are back-filling slots, and we have not booked out in over a week. 
                                              ii.     Salvation Army staff is calling folks who have future-booked appointments and we have been able to divert a lot of people away from accessing assistance. 
                                             iii.     The Open Hearth is starting to work towards providing diversion for folks in halfway houses in Hartford. 
                                             iv.     CHR will be taking on some mobile diversion in partnership with the City of Enfield, funded by CDBG small cities funding through CT DOH.  This program will be opening for July 1, and we will have two staff coming on board. 

3.      Performance Measures Related to Shelter – Matt Morgan
a.      The EDEN Committee of the Reaching Home campaign has proposed some targets for CANs to focus on. 
b.      Our family shelter system is always taking folks in from another family shelter (for example, from our triage location).  HUD considers the Warming Center as unsheltered, so shelters accepting folks from the Warming Center should be marking them as unsheltered. 
c.      For the next meeting it would be helpful to break this out into individuals vs. families, it would be helpful to also exclude the winter overflow shelters as they will dramatically impact the exits to shelter (many people) and length of stay (short for many people).
d.      Are there unintended consequences of focusing on any of these?  One example is that a strong focus just on length of stay could potentially drive up the number of transfers shelter to shelters.
                                               i.     Heather’s point that shelter entries from other shelters doesn’t really account for the fact that shelters are collaborating and making mindful transfers. 
1.      One recommendation is that there should be some sort of a flag for folks who were transferred after a CAN discussion.  Maybe we could have some sort of other area. 
2.      If we were to take out interCAN transfers because of capacity or CAN recommendations and administrative issues, would a “client churning” rate of 5% make good sense?  I think that’s what this metric is trying to address. 
3.      We like the goal of 10% returns to homelessness
4.      Length of stay, 30 days would be ideal.  Sarah thinks that 90 would be a realistic goal for us to hit. 
a.      We want to get more clarity on how the Length of Stay information is being calculated on CT CAN Data’s dashboards.


4.      City of Hartford ESG Discussion – Lionel Rigler
a.      This is related to FY 19-20 which starts July 1.  Previously we’ve been discussing moving more towards funding based on performance measures.  We’ve been talking about it for the last three years.
b.      Lionel distributed a breakdown for funding for the purposes of discussion.  Lionel will come back in two weeks based on input.  Lionel would like to get a decision in either two weeks or four weeks.
c.      The proposed revision would be a change in focus, the weight based on total number of beds is 60%, 35% based on permanent exits, 5% focus on returns to shelter. 
d.      Sarah raised concerns about how permanent exits are being calculated.  There was recommendation to calculate permanent exits based on the % of exits are permanent.  The way it’s broken down is a measure of volume, not a measure of performance.  The total beds measure should be the volume measure. 
e.      There’s a suggestion to measure the individual shelters against individual shelters and family shelters against family shelters. 
                                               i.     Could we take the percentage of family beds versus the performance of overall beds be the funding for families?
                                              ii.     Take EHFS, Women and families at South Park Inn, and Salvation Army, and combine, and identify their funding.  Maybe we just remove men’s shelters. 
                                             iii.     Alternately, you can get 60% of the budget based on volume, and 40% based on performance.  Right now it’s designed to be 60% 40%.  We could also consider backing it off to 70%/30%. 
                                             iv.     Lionel will make some updates and will re-share in advance of an upcoming meeting. 

5.      Review of Affordable Housing Programs – Matt Morgan
a.      This is a list compiled by CSH of affordable and supportive housing programs across the state.  CSH is trying to forge better partnerships across the CANs and these properties.  But CSH is missing a lot of information on some of these projects.  They’re asking each CAN for feedback.  So if you know who the service provider or property manager is, please share that.  Ideally, when these projects have openings, it would be great to get clients experiencing homelessness on their waitlist. 
b.      The other thing that we learned through this process is that the projects that were awarded since 2016 through the CHAMP rounds, any supportive housing units are supposed to have built into their budgets, they should be able to afford taking in someone with zero income without bringing a subsidy into these units.  So theoretically, we should be able to refer folks to these properties to consider them.  Some of these projects may have high barriers within their tenant selection plans.  We want to try and maximize this resource. 
c.      Barbara said that it would be important to keep in mind the projects that have not yet gone before the bond commission.  Lamont has discussed the bond programs, and it’s unclear whether this means programs that have already had bond funds allocated, or if they are programs that are waiting to figure out bond funding. 
                                               i.     Zoe Schwartz said she would share out the powerpoint slides with this information.  There’s a lot to be determined, but with bond funds the governor can have a lot of sway over whether those bond commission meetings happen. 

6.      Advocacy Day Preparations – Matt Morgan
a.      The Advocacy Day for Housing and Homelessness days have already had legislative priorities established by the reaching home campaign.  Each year we typically divide up the list of legislative priorities. 
                                               i.     Preserving Housing Supports and Services at DMHAS – who would like to speak about this? 
1.      Rebekah Lyas will speak on this.
                                              ii.     Preserve the DOH Housing and Homelessness Line Item –
1.      Does this include the AIDS Housing within DOH?  Matt will clarify. 
2.      Sarah DiMaio will speak about the CIA funding
3.      Matt will talk about Youth Homelessness Funding
4.      Reducing barriers to childcare for children in shelters –
a.      Matt needs to reach out to Chris McClusky, Marilyn Rossetti, Cathy Zeiner, Andrea Hakian. 


7.      Coordinated Exit
a.      Progressive Engagement – Crane Cesario, Kara Capobianco
                                               i.     We figured out that we’re jumping really far ahead and that Progressive Engagement isn’t the terminology to use.  The whole idea is to have a framework of what our overall goal is and our rationale for managing limited resources. 


8.      GH CAN Shelter and Housing Data
a.      GH CAN Housed Data (see p.2)
b.      GH CAN Waitlist Data (see p.2)
c.      ESLC Data

9.      Future Agenda Items?
a.      CAN Data dashboard for Emergency Shelter performance – Breakdown the data into individuals and families.
                                               i.     Need to understand in a numerical sense  -- mollie follow up with Crane, what did she mean here?
b.      HOPWA Referral process – Mollie reach out to Barbara to share info. 


10.   Announcements
a.      CT Department of Housing has distributed a survey on CAN performance, please encourage your staff and colleagues to complete this survey before 2/28/19!
b.      The Town of Enfield was awarded CDBG Small Cities funding to provide Homeless Diversion assistance throughout Greater Enfield!
c.      CAN Data Dashboards are available at www.CTCANData.org .  Please check out your organization’s data and work on cleaning up any incorrect data so that we can start using these dashboards to inform our system work.
d.      The Soup Kitchen Gathering is next Thursday February 28th at 3PM at SVDP in Middletown. 





GH CAN Housing Data
Data Element
Number
Notes
Chronically homeless individuals housed in 2015
102
This includes clients housed through GH CAN programs as well as through other subsidies or independent housing
Chronically homeless individuals housed in 2016
211
This includes clients housed through GH CAN programs as well as through other subsidies or independent housing
Chronically homeless individuals housed in 2017
179
This includes clients housed through GH CAN programs as well as through other subsidies or independent housing
Chronically homeless/potentially chronic individuals housed in 2018
151
This includes clients housed through GH CAN programs and bridges to PSH as well as through other subsidies or independent housing
Chronically homeless/potentially chronic individuals housed in 2019
21
This includes clients housed through GH CAN programs and bridges to PSH as well as through other subsidies or independent housing
Total Chronically homeless individuals housed in GH CAN
663

Verified Chronic Matched
33

Verified Chronic Not Yet Matched
9
We currently have 9 chronic verified clients who have not yet been matched to housing. 
Potentially Chronic Refusers
1

Verified Chronic Refusers
2

Not Chronic (Verified) Refuser
0

Potentially Chronic Matched
8
These households did not disclose a disabling condition, and are matched to various programs.
Not Chronic Matched
15

Potentially Chronic Not Yet Matched
30
Right now we believe 30 households have the chronic length of homeless history, but none of these individuals have their homeless and disability verifications completed.
Individuals - Active – Not Matched
303
This is Enrolled in CAN, Enrolled in TH, and In an Institution
Families – Active – Not Matched
38
This is Enrolled in CAN and Enrolled in TH
Families - Verified Chronic – Not Matched
0

Families – Not Chronic (Verified) – Matched
8

Families – Verified Chronic – Matched
2


SmartSheet Shelter Priority List Data
Individual Men
Individual Women
Families – Waitlist Does Not Exist
80 Unsheltered/ In a Car
81 Unsheltered/In a Car
17 families are on our Family Stabilization List
99 Total
98 Total




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