Thursday, April 4, 2019

GH CAN Leadership / GH Sub-COC Meeting 4/3/2019


Greater Hartford Coordinated Access Network
Leadership Committee Agenda
Wednesday, April 3rd, 2019

In Attendance:
Steve Bigler – CRT
Sonia Brown – CRT
Crane Cesario – DMHAS
Stephanie Corbin – Mercy Housing and Shelter
Sarah DiMaio – Salvation Army Marshall House
Mollie Greenwood – Journey Home
Andrea Hakian – CHR
Lauren Fair – Salvation Army
Matt Morgan – Journey Home
Lisa Quach – Journey Home
Lionel Rigler – City of Hartford
Amy Robinson – US Dept of Veteran Affairs
Zoe Schwartz – CRT
Barbara Shaw – Hands On Hartford
Elijah McFolley – The Open Hearth
Ymonne Wilson - CRT


1.      Human Trafficking Program Letter of Support – Lauren Fair

a.      Salvation Army is applying for victims of crime funding.  The clinical component would include partnering with The Village for EMDR-focused therapy.  This is an application for VOCA funding.  Salvation Army is seeking support from the CAN in recognition that many households being served by shelters are often similar populations to those being victimized or exploited.  The only other organization who is doing this in Hartford is CIRI, and their work is focused on refugee and immigrant populations.
b.      The GH CAN will provide a letter of support for this program.

2.      ESG Diversion/Prevention Follow up – Lionel wants to draft some questions which will be sent out to folks throughout the CAN, and request responses.  Then Lionel will compile the responses at the meeting two weeks from today and determine what about the program we may want to change.  Lionel is hoping to get it out this Monday or Tuesday. 

3.      Coordinated Exit:
a.      Longest Stayers in Greater Hartford CAN – Lisa Quach, Matt Morgan
                                                    i.     We have compiled this data in hopes of helping us work on a plan for ending chronic homelessness as a community.  It looks as though if we could identify a way to stop people from aging into chronic homelessness we could really impact ending chronic homelessness. 
                                                   ii.     The dramatic majority of households in our community are aging into chronic homelessness. 
                                                  iii.     DMHAS has discussed (although hasn’t yet identified a process to implement this) using legacy shelter plus care households without services and helping them transition into Section 8 vacancies.  We can talk about piloting this process here, but this would all really be reliant upon the Section 8 Process.   
                                                  iv.     The committee divided up into four smaller discussion groups to identify possible systems solutions:
1.      Barbara Shaw’s group suggestions: our community needs need education, connections, help with job hunting, how do we incentivize shared housing?  Maybe more essentially – we really need to think about the narratives that we’re all using.  Perhaps we can help change the narrative at the state and city levels, and change the narrative among the providers.
a.      We need to change how we talk to folks.  Barbara has never seen such a stressed system of care.  And we’re passing that onto the people we’re serving.  We need to talk about what these blockages are about.  Some are certainly folks hanging in there waiting for PSH or Section 8.  We need to come together to change a dialogue. 
b.      Policy changes are also important.
c.      And we need some additional funding!  There was a session for HFPG yesterday, and there was a speaker about nonprofits right now.  We’re being asked to solve serious societal problems.  There’s only so much we can do.  We need to think about policy changes and think about funding. 
d.      We pass all the pressure to solve these issues onto the frontline staff.  They think it’s their responsibility to solve homelessness. 
2.      Amy’s group –
a.      We do agree that staff are burning out.  We talked about holding a resource fair for case managers. 
b.      We talked about doing a workshop to allow the case managers to come together and talk about best practices. 
                                                                                                                i.     A lot of folks put their hats all in one basket with apartments.  You need to keep on putting applications out, because you can’t count on getting a response.  We need to make sure staff are messaging this.
c.      We talked about getting DOH to adjust expectation about some shelter discharge policy. 
d.      We talked about creating move-in kits, trying to get a friendly competition to get shelters to be more housing focused. 
e.      We talked about workshops and shelters for formerly homeless clients.  Amy is going to have a veteran come to a meeting.  He wants to be able to explain his story. 
                                                                                                                i.     It would be great to have an advisory board.  Peer-to-peer workshopping would be great. 
                                                                                                               ii.     If you come and run a group, can the CAN pay towards an electric bill.  Problem solving groups that involve clients could also lead to roommate matching. 
f.       Andrea’s group
                                                                                                                i.     Advocacy for more RRH resources and more of all resources
                                                                                                               ii.     Need more robust involvement from mental health system.
                                                                                                              iii.     If people have social security income, the only way the supportive housing team has been able to break that cycle is to get them conserved.  Is there a way that we could get physicians to help assess for conservatorship and identification of a rep-payee?  Is there a way to recruit people to do these assessments on a volunteer basis?  How long have those people been homeless.  Conservatorship is through probate court.  There’s also a $200 fee if the conservatorship is involuntary.  CO-17 gets the fee paid to a conservator.  Probate courts won’t waive the petitioner fee. 
                                                                                                              iv.     We also talked about maybe wanting to get some help from DOH around clients with income who aren’t chronic and doing a better job messaging to people that just because you’re in shelter for a long time, they aren’t chronic.  For people who have income, maybe having a more robust conversation about saving their money. 
g.      Matt’s group   
                                                                                                                i.     Shared housing was also a highlight here
                                                                                                               ii.     Moving along people with income is another area for focus
                                                                                                              iii.     Housing search – have a workshop for sharing best practices on finding homes.  One of Sarah’s staff spends about 50% of her time in the community looking for landlords and helping advocate to get people into apartments.
                                                                                                              iv.     There’s a big unknown under income.  There’s no requirement to enter income at intake, and you collect at discharge.  There’s not an incentive to continually collect income information.  Because there’s not a middle assessment for shelters.  The people doing intakes are frontline staff.  We don’t know how many people on this list truly have income.  Andrea’s group also discussed.  Housing programs are required to capture income and do income verification.  At some point, after some period in shelter, begin requiring the collecting of income information. 
                                                                                                               v.     Talked also about trying to expand Rapid Exit as an assistance type.  Sometimes not having Rapid ReHousing programs available in an ongoing way, because just having a security deposit program helps.
                                                                                                              vi.     We also need to get better referrals to the residential treatment facilities and nursing homes. 
                                                                                                            vii.     Use interns to work ono employment goals.  Marshall House is using Springfield College interns. 
h.      Not all warming center clients with income self-resolved.  Several spent the winter in the Warming Center. 
i.       There’s a ready-to-roommate session.  What if we did like once a month a mixer, where clients are in control of their own programs? 
                                                                                                                i.     Can we generate incentives, like rapid exit covering two months of funding.  
                                                                                                               ii.     We will revisit this discussion at the next GH Leadership Committee meeting. 
b.      Progressive Engagement – Mollie Greenwood, Crane Cesario
                                                    i.     We’re in a bit of a holding period.  Some efforts to structure Rapid ReHousing were not as successful as had been intended.
1.      We are seeing the consequences of only providing RRH to higher need folks and we’re able to serve less. 
2.      Some of this is that the RRH programs vary across the state.  The conflict has been helping us see a deficit. 
3.      We think we need to really re-think things.  Richard Cho of CCEH showed us that we need to really look at our trends.  How do we do more with less?  But also, what do we need more of? 
4.      Also discussed a re-evaluation of the role of the VI-SPDAT in our system.
5.      We also want to look at whether a subsidy-only program could be productive. 

4.      Sub-COC Updates – Crane Cesario, Zoe Schwartz
a.      Point in Time Count – Zoe Schwartz
                                                    i.     DMHAS has taken the planning grant back from CRT, Zoe will be leaving CRT to begin a new position with CT Nonprofit Alliance.  PIT count is going out to RFP this year anyway. 
b.      Dedicated Plus – Zoe Schwartz
                                                    i.     Kara has a lot to say about Dedicated Plus, so we will add this as a future discussion item.
c.      Rating and Ranking – Zoe Schwartz
                                                    i.     The COC said we don’t need to do letters of support for applications.  Last meeting we distributed the dedicated plus documents. 
                                                   ii.     Next BOS COC meeting is April 26th at The Connection 1-3PM. 

5.      Advocacy Days – Matt Morgan
a.      Rebekah and Sarah volunteered to speak for Advocacy Days. 
b.      Rebekah will talk about DMHAS funding
c.      We don’t have anyone on for preserving the housing and homelessness dollars.  So that’s a big one. 
d.      Matt will talk about youth homelessness.
e.      Sarah will talk about 211 CIA funding.
f.       We don’t have anyone on to talk about Rapid ReHousing
g.      We also need someone to speak about identifying students about homelessness.
h.      There is 0 bonding for affordable housing.  Barbara will talk about bond funding. 

6.      GH CAN Shelter and Housing Data
a.      GH CAN Housed Data (see p.2)
b.      GH CAN Waitlist Data (see p.2)

7.      Future Agenda Items?
a.      Goals established today
b.      ESG Prevention Program
c.      Shared Housing and possible shared housing event.
d.      COC Application Rating and Ranking
e.      Affordable and Supportive Units
f.       YHDP – working with families ONLY if request assistance
g.      YHDP – asking adult shelters to add to shelter intakes and upload it so YHDP can do enrollment. 

8.      Announcements
a.      CAN Data Dashboards are available at www.CTCANData.org .  Please check out your organization’s data and work on cleaning up any incorrect data so that we can start using these dashboards to inform our system work.
b.      South Park Inn is recruiting for an Executive Director- information about the position is available on www.tsne.org
c.       Connecticut Coalition to End Homelessness will be hosting their Annual Training Institute (ATI) on Thursday, May 16th.  Register at www.cceh.org
d.      THE Grant and Per Diem (GPD) National Program office announced a NOFA for time-limited case management services to improve housing retention for veterans.  Information about the NOFA, the link to the application and various technical assistance products can be found on the GPD website www.va.gov/homeless/gpd.asp
e.      The Warming Center has closed, Salvation Army and the Diversion Center are working to create a temporary outreach position to assist with engaging Warming Center clients and unsheltered individuals.
f.       CCEH has funding available for victims of Hurricane Maria- if you are working with anyone who was a hurricane evacuee please contact Joanne Vitarelli at jvitarelli@cceh.org
g.      CCEH has funding available for childcare for families in shelter!
h.      Family Shelter Check-In will be taking place immediately after today’s meeting from 3:30-4:00PM


GH CAN Housing Data
Chronically homeless individuals housed in 2015
102
This includes clients housed through GH CAN programs as well as through other subsidies or independent housing
Chronically homeless individuals housed in 2016
211
This includes clients housed through GH CAN programs as well as through other subsidies or independent housing
Chronically homeless individuals housed in 2017
179
This includes clients housed through GH CAN programs as well as through other subsidies or independent housing
Chronically homeless/potentially chronic individuals housed in 2018
151
This includes clients housed through GH CAN programs and bridges to PSH as well as through other subsidies or independent housing
Chronically homeless/potentially chronic individuals housed in 2019
42
This includes clients housed through GH CAN programs and bridges to PSH as well as through other subsidies or independent housing
Total Chronically homeless individuals housed in GH CAN
685

Verified Chronic Matched

23

Verified Chronic Not Yet Matched
33
We currently have 33 chronic verified clients who have not yet been matched to housing. 
Potentially Chronic Refusers
1

Verified Chronic Refusers
2

Not Chronic (Verified) Refuser
1

Potentially Chronic Matched
3
These households did not disclose a disabling condition, and are matched to various programs.
Not Chronic Matched
26

Potentially Chronic Not Yet Matched
34
Right now we believe 33 households have the chronic length of homeless history, but none of these individuals have their homeless and disability verifications completed.
Individuals - Active – Not Matched
319
This is Enrolled in CAN, Enrolled in TH, and In an Institution
Families – Active – Not Matched
38
This is Enrolled in CAN and Enrolled in TH
Families - Verified Chronic – Not Matched
1

Families – Potentially Chronic – Matched
1

Families – Potentially Chronic – Not Matched
0

Families – Not Chronic (Verified) – Matched
11
This includes RRH bridges
Families – Verified Chronic – Matched
3


SmartSheet Shelter Priority List Data
Individual Men
Individual Women
Family Stabilization List
86 unsheltered
91 unsheltered
18 families on Stabilization List
104 total
109 total



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