Greater Hartford Coordinated Access Network
Operations Agenda
Wednesday, January 11, 2017
Attended: Alicia Akers, Sam Antunes, Janet Bermudez, Crane
Cesario, Roger Clark, Tylon Crump, Rochelle Currie, Mary Davenport, Kayan
Dewar, Tina Gaines, Ruby Givens-Hewitt, Kelly Gonzalez, Tenesha Grant, Amber
Higgins, Je’Naya King, Gerilyn Maciel, Matt Morgan, Roxan Noble, John Oliver,
Maureen Perez, Heather Pilarcik, Chris Robinson, Amy Robinson, Rob Soderberg,
Wendy Walker, Ymonne Wilson, Tamara Womack, Brittney Gibson, Camille Roach,
Sarah Dimaio, Julie Bernstein, Kelanda Santos, Serika Walker, Alise Ragasammy,
and Luz Serrano
1.
Welcome and Introductions
2.
Coordinated Entry:
a.
New Diversion Team!
i. People
who have missed appointments – how many before we should call them
individually?
·
Camille suggests after 3 missed phone calls to
make a follow up phone call with that client.
·
Heather asks if there is a way for 211 to see
how many times that particular client is calling and not showing up for their
appointment and talk to that client on the phone to determine the reason they
missed their previous appointments.
·
Camille asks if 211 is looking at the case notes
for that client while they are on the phone with them.
·
Mollie says 211 does look at case notes while on
the phone with the clients, but we have not told them to do some different if a
client has missed an appointment by a certain amount of times.
·
Mollie suggests if Diversion Team notices that
client has no showed for an appointment three times they will contact the
client.
·
Camille suggests to have a list for the clients
who have re surfaced who have a Navigators, so they can contact the Navigators.
·
Diversion Team will follow up in next staff
meeting.
J. Updates
from Shelter/Cold Weather Meeting yesterday
·
Wendy says the problem is having clients come
into the shelter and then leave the shelter and go back and forth to the No
Freeze.
·
Kelly says the issue is lack of transportation
issue of clients not wanting to go from No Freeze to a shelter.
·
Tylon says that would be concerning for late
night staff due to if clients are told to leave the No Freeze since they were
at a shelter the night before then they know the shelter will accept them late
now after the curfew in order to avoid shelter beds.
·
Tylon suggests to make the deadline to come into
the No Freeze and shelters the same time, so clients can’t choose which place to
stay.
·
Roger suggests to have the Welcome Center push
clients to the opening beds that are at the shelters before the Welcome Center
closes.
·
This topic will be discussed again at the next
meeting.
K. CCT
Release of Information
·
Heather asks if it is possible to remove the
hospital logos to avoid confusion with clients.
·
The deadline for this release can be extended
past 6 months.
·
Crane asks supportive housing programs should
fill this out with clients and Matt says yes.
3.
Veteran Services
4.
Coordinated Exit:
a.
Zero: 2-16 Campaign Event
b.
Recently Housed
c.
Self – Certification of Complete Homeless
History Process
d.
Bridging from RRH to PSH when Disability is
verified during RRH participation
5.
PIT Count
a.
City of Hartford
b.
GH CAN Suburbs
6.
Announcements
a.
Housing Authority of the City of Meriden is
opening waitlist for 2 bedroom units at the Johnson Farms in South Meriden. The
units are for a minimum of 2 people and a maximum of 4 people. If you are
income eligible, submit a pre-application online. Only one online
pre-application per person will be accepted. No mailed, taxed, drooped off, or
incomplete applications will be accepted. Lottery selection will occur on Feb.
1. If you need internet access or assistance with completing the
pre-application, please call 203-235-0157. Flyer here (Note: Google Chrome:
browsers do not work with the link. Use Firefox or Internet Explorer instead.
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