GH CAN Operations 7/12/17

Greater Hartford Coordinated Access Network

Operations Agenda

Wednesday, July 12^th, 2017

In Attendance:

Alicia Akers, CRT

Sam Antunes, CHR

Janet Bermudez, Hands On Hartford,

Roger Clark, ImmaCare

Rochelle Currie, The Connection

Cat Damato, CRT

Angel Fernandez, The Open Hearth

Amber Higgins, CHR

Klaudia Lobeska, EHFS, CRT

Geri Harrison, Salvation Army Marshall House,

Malika Nelson, CHR

Heather Pilarcik, South Park Inn

Fred Faulkner, The Open Hearth

Natalie Ramos, ImmaCare

Iris Ruiz, Interval House

Luz Serrano, ImmaCare

Anita Cordero-Doers, ImmaCare

Jose Vega, McKinney, CRT

1.      Welcome and Introductions

a.      Leadership Updates – Mollie Greenwood

                                                    i.     CCEH will be having training on legal do’s & don’ts. Bring challenging clients to CAN operations to see who can serve them.

                                                   ii.     BOS is trying to figure out how different communities want to be represented. Trying to figure out what makes sense for GH CAN and who needs to be in the meetings.

2.      Case Conferences – Fred Faulkner

a.      145802

b.      Some of the previous clients discussed have been long term clients but they don’t have to be. If you’re having consistent challenges while working with the client, bring them up here, don’t wait until clients have been in your shelter for many months.

c.      190848

d.      38031

e.      35018

3.      The Open Hearth Presentation – Kyren McCrorey

a.       Effective 7/1/17 – Shelter beds increased from 25 to 55. TLP no longer exists.

b.      Shelter program will be 3-tiered.

                                                    i.     Tier 1 – men who are there for intensive assessments for short period of time. (2 weeks-1 month) During this period of assessment, case managers will be obtaining state ID, assisting with medical insurance, etc.

                                                   ii.     Tier 2 - Once assessed and ready to move on, clients will move to another part of building in tier 2. Here, they really focus on what was assessed during tier 1. Clients have access to full employment training program.

                                                  iii.     Tier 3 is when you’re ready to move on, actively housing search.

c.      The Extended Program is a new program at The Open Hearth dedicated towards recovery. There are men who do well in structured environment and opt to stay at The Open Hearth to stay sober and not return to jail system. Time span for resident is unlimited. This program is totally detached from state/federal funding.

                                                    i.     Clients pay to live there and control their environment. Program is very similar to Oxford House.

                                                   ii.     Referrals don’t need to come from 211. Program is currently full now. Current residents are from combination of Open Hearth and the community.

                                                  iii.     If a client is interested, contact Brittany King or Fred Faulkner. Program has advisers, not case manager, so they really make their own decisions.

                                                  iv.     Clients will not be considered literally homeless once they enter TEP so they will not be eligible for any housing programs through the CAN. The cost of participating in the program is about $750/month including food. Most participants have employment income and end up with a good amount of savings. Do they need income at entry?  No, they do not necessarily.  What about employment searching?

                                                   v.     TEP is for folks interested in recovery but not there yet. In order to get into TEP, need approval from other residents.

4.      Coordinated Exit:

a.      Recently Housed – Lisa Quach

                                                    i.     Housing Data – 12 chronic verified folks not yet matched

1.      PSH/housing resources have slowed down. Many of the unmatched households have barriers with documents and immigration issues. We have been matching folks with chronic length of homeless history with no disability to rapid rehousing meeting.

2.      We have 38 potentially chronic clients who are believed to have the chronic length of time but who are missing verifications. This is the lowest our potentially chronic number has ever been in GH CAN.

                                                   ii.     Trends Chart – We have seen a significant reduction in the number of folks who are chronically homeless in GH CAN.

                                                  iii.     MIA chart – As a CAN we are doing a much better job of tracking of clients when they leave the system. We are also seeing better communication from case managers and a relationship with DOC for when folks become incarcerated.

5.      Coordinated Entry:

a.      Shelter Priority List: Prioritization of Young Adults – Steve Hurley

                                                    i.     Request from YETI – Add Youth as a tiebreaker on shelter priority list.

                                                   ii.     The Operations committee voted to add it as a tiebreaker after Elderly 62+.

6.      Donated Goods: Resources – Alison Scharr

                                                    i.     Vouchers distributed for “New to You” thrift shop where clients are able to go and receive clothing.

7.      Announcements

a.      Hands On Hartford and a number of community partners are working on planning the Day of Sharing and Caring, and needs lots of help planning and pulling off the event.  If you’re interested in assisting, please contact swalker@handsonhartford.org

b.      Salvation Army is offering an Anti Human Trafficking Training at Capitol Region Mental Health Center Thursday, 9/26 from 1-4 PM

c.      The time for the Rapid ReHousing Matching Meetings has changed- Rapid ReHousing matching will now begin at 1:15 PM and go until 2:45 PM.

d.      CCEH is hosting full SPDAT training - sign up for training at www.cceh.org 

GH CAN Housing Data

Data Element	Number	Notes
Chronically homeless households housed in 2015	102	This includes clients housed through GH CAN programs as well as through other subsidies or independent housing
Chronically homeless households housed in 2016	211	This includes clients housed through GH CAN programs as well as through other subsidies or independent housing
Chronically homeless households housed in 2017	115	This includes clients housed through GH CAN programs as well as through other subsidies or independent housing
Total Chronically homeless households housed in GH CAN	428
Verified Chronic Matched	35
Verified Chronic Not Yet Matched	12	We currently have 12 chronic verified clients who have not yet been matched to housing.
Potentially Chronic Matched	4	These households did not disclose a disabling condition, and are matched to RRH programs.
Potentially Chronic Not Yet Matched	38	Right now we believe 38 households have the chronic length of homeless history, but none of these individuals have their homeless and disability verifications completed.

              

GH CAN SHELTER BED WAITLIST PRIORITIZATION CRITERIA

As of 5/19/16, all access to emergency shelter beds will be prioritized based on the criteria below in a shelter waitlist.  In order to be added to the shelter waitlist, households must attend a GH CAN assessment appointment.  Shelters will make 3 attempts to contact households before moving onto the next person on the list. 

Proposed Shelter Waitlist Prioritization Criteria
Top Priority Individuals:	Top Priority Families:
1.      Unsheltered 2.      Staying in a car 3.      Doubled Up – Unsafe 4.      Coming from DV shelter 5.      In a hospital 6.      Eviction/Foreclosure 7.      In a hotel – paid for by third party 8.      In a hotel – paid for by self/family 9.      Doubled Up- Safe	1.      Unsheltered 2.      Staying in a car 3.      Doubled Up – Unsafe 4.      Coming from DV shelter 5.      In a hospital 6.      Eviction/Foreclosure 7.      In a hotel – paid for by third party 8.      In a hotel – paid for by self/family 9.      Doubled Up- Safe
Tiebreakers:	Tiebreakers:
1.      Chronically Homeless 2.      Pregnant 3.      Elderly (62+) 4.      Physical Disability 5.      Needs access to medicine 6.      Mental Health Disability 7.      Elderly (55+)	1.      Chronically Homeless 2.      Pregnant 2-3rd trimester 3.      Elderly (62+) 4.      DCF Involvement 5.      Children younger than school age 6.      Children: school age 7.      Physical Disability 8.      Needs access to medicine 9.      Mental Health Disability 10.   Elderly (55+)