Friday, June 7, 2019

GH CAN Operations Committee Agenda 06/05/19


Greater Hartford Coordinated Access Network
Operations Agenda
Wednesday, June 5th, 2019

1   Welcome and Introductions

o   Matthew Morgan- Journey Home
o   Mollie Greenwood- Journey Home
o   Lisa Quach- Journey Home
o   Alexis Gaynor- Journey Home
o   Julie Bernstein- CHR Enfield
o   Manuel Cadena- Catholic Charities
o   Crane Cesario-CRMHC/ DMHAS
o   Stephanie Corbin- Mercy House
o   Carmen Crespo-Valle- CRT McKinney Shelter
o   Dave Dyment- Mercy House
o   Sarah Dimaio-Salvation Army Marshall House
o   Fred Faulkner- Open Hearth
o   Latoya Fitzwilliam- Salvation Army
o   Heather Flannery-Interval House
o   Ruby Givens-Hewitt- My Sister’s Place
o   Rashawn Hughes- Salvation Army Marshall House
o   Abbie Kelly- Hands on Hartford
o   Audrey Kennedy- South Park Inn
o   Rebekah Lyas-Immacare
o   Stephen MacHattie
o   Geri Maciel- Salvation Army Marshall House
o   Elijah McFolley- Open Hearth 
o   Denise Mitchell-Immacare
o   Mailka Nelson- CHR PATH
o   Danielle Dixon- CHR
o   Amy Robinson- VA
o   Tyeisha Saffold- CRT East Hartford Shelter
o   Zanetah Sasser- CHR
o   Monique Shand- YWCA/Chrysalis
o   Rina Villanueva- CHR PATH
o   Tahira Bluff- Immacare
o   Lorraine Cowan- South Park Inn

a.      New Facilitators: Alexis Gaynor and Lisa Quach!
·        Alexis will facilitate the GH Operations meeting the first Wednesday of the month; all shelter providers with challenging clients in shelter should email Alexis by the close of business on the Tuesday before the meeting
·        Lisa will facilitate GH Operations the third Wednesday of the month; all housing providers with clients in jeopardy of losing housing should email Lisa by 3pm on the Tuesday before the meeting  
·        Journey Home has several vacancies; please bear with us as we transition without Mollie Greenwood. GH CAN assignments will be divided between Journey Home staff and other agencies

2.      Leadership Updates – Crane Cesario
a.      Section 8 Housing Choice Voucher Program Updates – Matt Morgan
Housing Choice Voucher Homeless Set Aside Planning:
Proposal for how the CAN Operationalizes the New Set Aside. Individuals/families must be “Moving On” from PSH or Rapid Rehousing Exits. Some members felt Option 1 was too open, some felt Option 2 was too regimented; a combination of both options was suggested. As of now, The City of Hartford will honor the (43) individuals already on the wait list for a voucher.


3.      Case Conferences – Fred Faulkner
a)       #40341 – McKinney (Andre)- Case manager not in attendance to present case

b)     #206452 – SAMH (Geri)
This case is presented as an FYI only. Individual is still at Salvation Army Marshall House but has Greenland issues, experiences paranoia and delusions, and will not leave the shelter.

c)      #114135 – SAMH (Geri)
The family is still not engaging with shelter case manager. Geri will connect with the East Hartford Shelter to discuss a possible “swap”. Geri will also provide the family with a letter requesting to meet with them. If the family does not meet with her, they will be discharged to triage.  South Park Inn did not have space available for the family, but Audrey will keep them on her radar.

d)     #228737 – South Park Inn (Lorraine)
Individual has been at South Park Inn since the end of March, but has not met with shelter case manager. Lorraine will provide individual with a letter requesting to meet. If individual does not meet with Lorraine, she will be given a discharge date.

e)     #34443 – South Park Inn (Lorraine)
Individual comes and goes from the shelter and stays out overnight. South Park Inn policy is “miss 1 day, and lose your bed”; Lorraine will speak with Director regarding policy.

f)       #188011 – South Park Inn (Lorraine)
Individual has been at South Park Inn for one year. Currently working part-time at Burlington Coat Factory, just waiting on a voucher.

g)      #79381 – South Park Inn (Lorraine)
Individual has been at South Park Inn for 51 months, and has not had any breaks in her homelessness. Individual attends MANNA community meals daily, however she refuses to engage with the shelter staff. If she feels “pressed” by staff, she will walk out of the shelter. Indidivual has severe mental health issues and Greenland issues. A conversation with DOH will needs to happen.

4.      Coordinated Entry
a.      Standards for Adding to Waitlist – Stephanie Corbin
Standards will be presented at the Individual Solutions meeting at the YWCA on 06/11/19

5.      Announcements
a.      All GH CAN Appointments for non-parenting youth are now being conducted by the Youth Navigators at CRT and Salvation Army.
b.      Rapid Exit Funding IS AVAILABLE.  Contact Mary.McGowan@journeyhomect.org with any questions!
c.      Family Shelter Check-In will be taking place immediately after today’s meeting from 3:30-4:00PM
d.      CCEH has funding available for victims of Hurricane Maria- if you are working with anyone who was a hurricane evacuee please contact Mollie Greenwood or Lisa Quach immediately.
e.      CCEH has funding available for childcare for families in shelter!
f.       My Sisters’ Place Security Deposit Funding is avail able – contact person is Darryl Gillus at 860-969-1906
GH CAN Housing Data
Chronically homeless individuals housed in 2015

This includes clients housed through GH CAN programs as well as through other subsidies or independent housing
Chronically homeless individuals housed in 2016

This includes clients housed through GH CAN programs as well as through other subsidies or independent housing
Chronically homeless individuals housed in 2017

This includes clients housed through GH CAN programs as well as through other subsidies or independent housing
Chronically homeless/potentially chronic individuals housed in 2018

This includes clients housed through GH CAN programs and bridges to PSH as well as through other subsidies or independent housing
Chronically homeless/potentially chronic individuals housed in 2019

This includes clients housed through GH CAN programs and bridges to PSH as well as through other subsidies or independent housing
Total Chronically homeless individuals housed in GH CAN


Verified Chronic Matched


Verified Chronic Not Yet Matched

We currently have 31 chronic verified clients who have not yet been matched to housing. 
Potentially Chronic Refusers


Verified Chronic Refusers


Not Chronic (Verified) Refuser


Potentially Chronic Matched

These households did not disclose a disabling condition, and are matched to various programs.
Not Chronic Matched


Potentially Chronic Not Yet Matched

Right now we believe 28 households have the chronic length of homeless history, but none of these individuals have their homeless and disability verifications completed.
Individuals - Active – Not Matched

This is Enrolled in CAN, Enrolled in TH, and In an Institution
Families – Active – Not Matched

This is Enrolled in CAN and Enrolled in TH
Families - Verified Chronic – Not Matched


Families – Potentially Chronic – Matched


Families – Potentially Chronic – Not Matched


Families – Not Chronic (Verified) – Matched

This includes RRH bridges
Families – Verified Chronic – Matched



SmartSheet Shelter Priority List Data
Individual Men
Individual Women
Family Stabilization List
7 unsheltered
23 unsheltered
30 families on Stabilization List
9 total
30 total



Monday, May 20, 2019

GH CAN Leadership/ GH Sub-COC 05/15/2019


Greater Hartford Coordinated Access Network
Leadership Committee Agenda
Wednesday, May 15th, 2019


1.      In Attendance:
Crane Cesario - CRMHC, DMHAS
Stephanie Corbin - Mercy Housing
Sarah DiMaio - Salvation Army
Fred Faulkner - The Open Hearth
Heather Flannery - Interval House
Amber Freeman - Chrysalis Center
Mollie Greenwood - Journey Home
Andrea Hakian - CHR
Audrey Kennedy - South Park Inn
Daniel Langless - Beacon Health Options
John Lawlor - The Connection
Rebekah Lyas - ImmaCare
Steve MacHattie - Mercy Housing
Matt Morgan - Journey Home
Lisa Quach - Journey Home
Barbara Shaw - Hands On Hartford
Ruby Givens-Hewitt - My Sisters' Place
Jose Vega - CRT
Cathy Zeiner - YWCA
Mark Jenkins - Greater Hartford Harm Reduction Coalition

2.      Racial Equity Listening Session – Crane Cesario (5 minutes)
a.      Our next and final listening session for Black or Indigenous or People of Color service providers is scheduled for Monday May 20th from 1pm-3:30pm at CSH’s Office located at the CT Nonprofit Center in Hartford.  Please RSVP by using this link: https://raceequityhartford.eventbrite.com .  Directions and parking information attached.
b.      The last listening session for Black or Indigenous or People of Color with lived experience of homelessness is scheduled for Tuesday May 21st from 1pm-3:30pm also at CSH’s Office.  We’re asking BIPOC with lived experience to email or call me, Jessica Park, to RSVP.  My telephone number is 860-560-0744 ext. 2700 and email address is jessica.park@csh.org.
c.      CSH is convening a race equity collaborative.  From our area Lisa Quach and Letticia Brown-Gambino and Mia Bryant from CCEH are all from our area.  This group is all about helping us understand racial inequities in housing. 
d.      It’s important to note that the newer terminology of Black or Indigenous People of Color is to help us recognize that the experience of everyone is different, and the history for different groups in this country has varied. 
                                                    i.     Lisa added that there will be incentives available for folks with lived experience of homelessness.  If we have any additional information we’ll share it out via email.

3.      Veteran Case Management Application Letter of Support - Matt Morgan (5 minutes)
a.      CRT requested a letter of support for a new case management program.  They’ll be applying through the VA for an additional case manager to support veterans in supportive housing beyond the limit of the traditional grant-per-diem period of time.  This grant would fund case managers to provide support during that period of time.  They’re proposing to serve 25 veterans.
b.      The group supported this.

4.      Coordinated Entry
a.      Salvation Army Bridge Beds Proposal – Sarah DiMaio (10 minutes)
b.      With the late start of the warming center, Salvation Army has a little extra funding that our funder has graciously allowed us to keep and serve a CAN gap.  For those of you who have been serving families, you already know that the shelter system is maxed out on beds for families.  EHFS has been serving families in their living room at fire code for awhile. 
c.      A site in Florida has had success with this model, and their county fully funds it.
d.      Bridge beds allow us to create additional capacity to create additional flow within the system.  Sarah wanted to propose this to our area.  Salvation Army would have enough funding to run it for a couple of months to test it out.  Sarah thinks they could open 3 rooms (approximately 9 beds).  Case management would not be attached to these beds, because presumably these are families with a signed lease.  We’re hoping that it wouldn’t be a long term stay option. 
                                                    i.     Sarah clarified that if there were a firm exit date (even if a lease is not quite signed). 
e.      Cathy asked about whether there were problems that the other Salvation Army experienced in terms of relocating children multiple times?
                                                    i.     Sarah thought that it might be well received by families currently in dormitory style beds.
                                                   ii.     In Florida, any family matched to RRH they get transferred to a bridge bed.
                                                  iii.     Heather suggested – if we’re looking into this option as a CAN, Heather would want to make sure we had some clarity to identify how we would be tracking the information about households who would have gone into housing. 
1.      Sarah suggested tracking them as still exiting to permanent housing.
a.      It’s a temporary overflow system.  Crane suggested adding them to CT HMIS because beds that exist outside of HMIS count against us on the PIT count. 
2.      For action steps, Sarah will bring some policies from her colleagues. 

5.      Sub-COC Updates – Crane Cesario
a.      Dedicated Plus (15 minutes)
                                                     i.     BOS did not re-send the dedicated plus document.  Adopting some dedicated plus in our community would allow us to house folks who have long homeless histories but who do not meet the chronically homeless criteria for some reason. 
                                                   ii.     If all providers don’t go to dedicated plus, you create a two-tiered system within grants.  If all programs aren’t switching over to dedicated plus, you are operating two different tracks. 
                                                  iii.     We can go to it upon renewal, although we don’t yet know when that’s happening. 
                                                  iv.     A grant or group of grants could submit to HUD to change from 100% dedicated (which we are now) to 100% dedicated plus. 
1.      Housing Innovations is researching whether it is possible to amend current grants.  HUD is sending out the dedicated plus brief again. 
                                                   v.     There are 10 people who have previously been in CAN housing, but who for multiple reasons have returned to shelters.  Often, these are folks who had previously been housed from chronic homelessness.
                                                  vi.     GH CAN expressed support. 
1.      Crane will send out an email so that if any grantees were absent, but who have objections, she will ask for feedback prior to Friday’s meeting.
b.      Point In Time Count (10 minutes)
                                                     i.     There’s an RFP out for the upcoming year’s Point In Time count.  CT BOS has requested that all CANs identify one agency from a CAN to submit an application. 
                                                   ii.     Journey Home is willing to pursue the process if other agencies would support us.   GH CAN voted in support of Journey Home pursuing the RFP.
c.      Project Review and Recommendations (10 minutes)
                                                     i.     It’s not clear whether this process is still alive. 
                                                   ii.     CT BOS sent an email this morning that the local CAN should be doing some project review.  It’s not clear what the format for this would be and there are some concerns about peer grantees doing reviews. 
                                                  iii.     One thing Crane and Matt had discussed is whether we as a CAN are supposed to endorse for some level, the idea is we should give a red light or a green light.  We would need to identify our goals and would want applications to indicate that agencies are active in the CAN. 
                                                  iv.     It’s a burden.
                                                   v.     CT BOS also doesn’t want BOS to exclude agencies who haven’t previously been involved. 
                                                  vi.     There was also a question about whether only one agency should put in an application?
                                                 vii.     We think we should have some consensus on what type of resources are most essential, but otherwise this opens a new can of worms. 
1.      We are discussing the project priorities for the upcoming application.  We’re trying to get started on discussing project priorities. 

6.      Coordinated Exit:
a.      Action Steps from April Meeting (see p. 3) – Matt Morgan (15 minutes)
See Chart below, as well as images available here: https://drive.google.com/open?id=1prTEw_tkzQpEI9rF0ORAL49qRDva9WGC 

a.      The 100 Day Team is considering doing a job fair.  The team has helped this group to help engage other employment/job training programs or other justice-involved entities. 

8.      GH CAN Shelter and Housing Data
a.      GH CAN Housed Data (see p.2)
b.      GH CAN Waitlist Data (see p.2)

9.      Future Agenda Items?
a.      Data Discussion
b.      Bridge Beds – policy discussion from FL.

10.   Announcements
a.      Salvation Army will be holding a Cold Weather Planning Meeting Tuesday at 2PM at the YWCA.
b.      Resource training will take place at 1PM next Tuesday.
c.      ImmaCare shelter will be doing renovations beginning in the next few months, and stopped taking new intakes last Friday, 5/10/19. 
d.      CAN Data Dashboards are available at www.CTCANData.org .  Please check out your organization’s data and work on cleaning up any incorrect data so that we can start using these dashboards to inform our system work.
e.      CCEH’s Annual Training Institute will be held on May 16th, 2019, register on cceh.org
f.       CCEH has funding available for victims of Hurricane Maria- if you are working with anyone who was a hurricane evacuee please contact Mollie Greenwood or Lisa Quach immediately.
g.      CCEH has funding available for childcare for families in shelter!
h.      Family Shelter Check-In will be taking place immediately after today’s meeting from 3:30-4:00PM


GH CAN Housing Data
Chronically homeless individuals housed in 2015
102
This includes clients housed through GH CAN programs as well as through other subsidies or independent housing
Chronically homeless individuals housed in 2016
211
This includes clients housed through GH CAN programs as well as through other subsidies or independent housing
Chronically homeless individuals housed in 2017
179
This includes clients housed through GH CAN programs as well as through other subsidies or independent housing
Chronically homeless/potentially chronic individuals housed in 2018
151
This includes clients housed through GH CAN programs and bridges to PSH as well as through other subsidies or independent housing
Chronically homeless/potentially chronic individuals housed in 2019
62
This includes clients housed through GH CAN programs and bridges to PSH as well as through other subsidies or independent housing
Total Chronically homeless individuals housed in GH CAN
705

Verified Chronic Matched

23

Verified Chronic Not Yet Matched
31
We currently have 31 chronic verified clients who have not yet been matched to housing. 
Potentially Chronic Refusers
1

Verified Chronic Refusers
2

Not Chronic (Verified) Refuser
1

Potentially Chronic Matched
0
These households did not disclose a disabling condition, and are matched to various programs.
Not Chronic Matched
22

Potentially Chronic Not Yet Matched
28
Right now we believe 28 households have the chronic length of homeless history, but none of these individuals have their homeless and disability verifications completed.
Individuals - Active – Not Matched
256
This is Enrolled in CAN, Enrolled in TH, and In an Institution
Families – Active – Not Matched
33
This is Enrolled in CAN and Enrolled in TH
Families - Verified Chronic – Not Matched
0

Families – Potentially Chronic – Matched
0

Families – Potentially Chronic – Not Matched
0

Families – Not Chronic (Verified) – Matched
17
This includes RRH bridges
Families – Verified Chronic – Matched
1


SmartSheet Shelter Priority List Data
Individual Men
Individual Women
Family Stabilization List
29 unsheltered
35 unsheltered
24 families on Stabilization List
39 total
44 total



Strategies for Reducing Long Stayers in Shelter – Identified 4/3/19

Goal Area
Action Step Identified
Responsible Entity
Due Date
Change the Narrative to be more Strength Based
Distribute DOH "Shelter Questions" to individual shelters
Kara give to Mollie, Mollie distribute to shelters, shelters to complete
May 20th Mollie distribute – June 7th shelters will send in their identified areas for improvement.
Change the Narrative to be more Strength Based
Encourage other systems of care to work on conversations about housing.  DOH??  NEED ACTION STEPS
Amy Robinson will reach out to the VA and the CCT
HOPWA group – Barbara Shaw to discuss
Barbara Shaw to discuss at CDC May 30th
June 7th

HOPWA – May 30th

Barbara update CAN for June 19th.
Engaging People with Lived Experience/ Peers
Identify existing peer/client groups in shelters/meal programs
Audrey will ask Dave DuVerger to pull a group together


Mark will follow up
By June 7th Audrey will make a plan with Dave

5/15/19
Engaging People with Lived Experience/ Peers
Identify housed clients who may be good speakers about their experiences
Barbara will be keeping the Melville / Reaching Home process at the forefront of her mind.
NEED TO IDENTIFY TRAINING

Engaging People with Lived Experience/ Peers
Identify funding for stipends for peer-to-peer mentoring
Not identified

Shared Housing

Bring in New Haven for a Ready to Roommate Training
Journey Home
June 7th (Mary)
Data
Get income information on BNL via a request to Nutmeg
Lisa/Crane have submitted to Release Bin. 
June 14th due date.
More fully utilizing other systems of care
Identify MH/SA/Residential/Medical Treatment programs
Rebekah
June 19th
Increasing Income
Identify interns who can assist with employment
Sarah DiMaio
June 14th
Data
Identify mechanism for adding a "during" assessment for income for shelter and outreach programs.
Crane and Sarah will combine with above
June 19th